Computer Maintenance

Larch Computer Services offers flexible Computer Maintenance Agreements, which include: Hardware Maintenance, Operating System Support, Network Support, (Network Operating System & Network Infrastructure Support), Backup Software Support, Antivirus Software Support & Application Software Support.

Hardware Maintenance: The standard Maintenance Agreement specifies a maximum response time and provides on-site repair with all parts, labour and travel costs included. Loan equipment is available if on-site repair is not achieved, to ensure that the clientís business is not affected by lack of facilities.

Fast Response: Provision of a service engineer on site within four hours of receipt of logging a fault call.  Normal Response: Provision of a service engineer on site within eight hours of logging a fault call.

Super Service: If an on site repair is not possible, an equivalent loan unit will be provided within one working day for the duration of the repair.  Standard Service: If an on site repair is not possible, an equivalent loan unit will be provided within three working days for the duration of the repair.

Computer Maintenance: Includes power lead / power adaptor, standard keyboard & mouse, monitor, basic speakers.   Also includes, as required, post hardware failure re-installation of customer supplied operating system (Microsoft Windows only) and re-installation of customer supplied drivers for devices installed within the computer, and for peripheral devices listed on the Agreement Schedule.

Printer Maintenance & Peripheral Maintenance: Includes power lead / power adaptor.  Includes, as required, post hardware failure re-installation of customer supplied driver software into Computer Equipment listed on the Agreement Schedule.

Network Infrastructure Maintenance provides maintenance cover for patch panels, patch leads, fixed cabling, wall sockets, fly leads and the networking functionality of client PCís, Laptops and Network Printers. (Installation and configuration of customer supplied network client software for server operating systems listed on the Agreement Schedule.) 

Larch Computer Services also  offers, as an alternative to the pre-paid Maintenance Agreement, a "pay as you go" or ad-hoc on-site hardware repair service. For more details click Computer Repairs 

Call the Computer Maintenance Sales Department on 0845 260 9050 to discuss your requirements, or to send an email, click here.


Larch Computer Services Ltd
Tel: 0845 260 9050  Fax: 0845 260 9051

 

Larch Computer Services   IT Support Services : Computer Solutions , Computer Products & Computer Services ,  Computer Sales , Computer Hardware , Computer Software & Computer Supplies , Computer Networking Installations , Computer Maintenance  & Computer Repairs , Computer Support & Computer Training , Computer Networks , Computers & Internet , Computer Security , Internet Services , Technical Support in  Bedfordshire , Berkshire , BuckinghamshireEssex , HampshireHertfordshireKent London , Greater LondonMiddlesex  ,   OxfordshireSurrey , East Sussex , West SussexWiltshire

 

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D-Link Mailgate Symantec Vodafone
Eicon McAfee Tally T-Mobile

Title: Computer Maintenance Agreements, Hardware Maintenance and Software Support Contracts for Businesses in the UK Description: Computer Maintenance Agreements for Business. ISO 9001:2008 Approved Hardware Maintenance Network Support & Software Support Contracts. Established 1986. UK Keywords: Computer Maintenance, Computer Maintenance Agreement, Hardware Maintenance, Hardware Maintenance Agreement, Maintenance Agreement, System Support, Network Support, Supports Contracts, Software Support Content: Larch Computer Services offers flexible Computer Maintenance Agreements, which include: Hardware Maintenance, Operating System Support, Network Support, (Network Operating System & Network Infrastructure Support), Backup Software Support, Antivirus Software Support & Application Software Support. Hardware Maintenance: The standard Maintenance Agreement specifies a maximum response time and provides on-site repair with all parts, labour and travel costs included. Loan equipment is available if on-site repair is not achieved, to ensure that the clientís business is not affected by lack of facilities. Computer Maintenance: Includes power lead / power adaptor, standard keyboard & mouse, monitor, basic speakers.   Also includes, as required, post hardware failure re-installation of customer supplied operating system (Microsoft Windows only) and re-installation of customer supplied drivers for devices installed within the computer, and for peripheral devices listed on the Agreement Schedule. Printer Maintenance & Peripheral Maintenance: Includes power lead / power adaptor.  Includes, as required, post hardware failure re-installation of customer supplied driver software into Computer Equipment listed on the Agreement Schedule. Network Infrastructure Maintenance provides maintenance cover for patch panels, patch leads, fixed cabling, wall sockets, fly leads and the networking functionality of client PCís, Laptops and Network Printers. (Installation and configuration of customer supplied network client software for server operating systems listed on the Agreement Schedule.)  Computer Maintenance Agreements for Businesses in the Midlands, Thames Valley & South of England. Established 1986. ISO 9001: 2000 Approved. Hardware Maintenance Agreements. UK